Fire Control

Fire Control Operators receive all 999 calls from members of the public reporting emergencies and other incidents. They are responsible for mobilising our fire appliances go to the correct address and maintain radio contact with crews to establish whether further resources are required. The need to know where all appliances are at all times so that they can respond to any situation as quickly as possible. Fire Control is open 24 hours a day, 7 days a week, 365 days a year and Control staff work similar shifts to firefighters.