Safety advice for high rise residents

You are not at greater risk of a fire starting if you live in a high-rise building.

  • Have at least one smoke alarm fitted and test it regularly
  • Plan what to do if there is a fire 
  • Know your escape route

What to do if a fire breaks out

  • If there is a fire in your home alert all the people in your flat and leave, closing doors behind you
  • Follow the escape plan for your building
  • Always use stairs, not the lift and call 999 as soon as you are in a safe place
  • If your planned escape route is too dangerous because stairs and hallways are full of smoke, call 999 and stay in the safest room - keep doors closed and use towels or bedding to block the smoke at the bottom of the door
  • If there is a fire in another flat in the building, you are usually safest in your own home unless you are affected by heat or smoke
  • If there is a fire, never assume that someone else has called 999 - make the call yourself 

Anyone living in high-rise accommodation, or who may be worried about vulnerable loved ones living in high-rise accommodation, can call Fire Service Direct for advice on 0800 731 5958 or email